Contact us
TheHandyKit is made by WhoOwn.it. The best way to reach us is by email — a real person reads every message and we usually reply within a few business days.
General questions, bug reports, and tool suggestions:
hello@thehandykit.com
Anything about a Pro subscription — billing, cancellation, or restoring access on a new device:
support@thehandykit.com
Privacy and data questions:
privacy@thehandykit.com
What helps us help you
If you're reporting something that isn't working, it speeds things up a lot if you can tell us:
- Which tool you were using (the page URL is ideal).
- What you expected to happen and what happened instead.
- Your browser and operating system (for example, "Chrome on Windows 11" or "Safari on iPhone").
- The type and rough size of the file, if a file was involved. Please don't send us the file itself unless we ask — and never send anything confidential by email.
Managing a Pro subscription yourself
You can change your payment details or cancel at any time without emailing us: open the Pro page and use the "Manage subscription" link, which takes you to Stripe's secure billing portal. To move Pro to a new device, use the "Restore" option on that same page and we'll email you a sign-in link.
Response time
We're a small operation, so we don't offer instant or phone support. We aim to answer every email within about three business days. If you don't hear back within a week, it's worth checking your spam folder and then emailing again.